Shipping & Returns
Shipping
Getting it to you
All orders ship from Australia, worldwide. We aim to dispatch within one to two business days, and tracking follows as soon as your order is on its way.
Within Australia
| Standard Post | $11.00 |
| Express Post | $15.00 |
Rest of the world
| New Zealand | $22.00 |
| Asia Pacific | $28.00 |
| United States and Canada | $31.00 |
| United Kingdom and Europe | $37.00 |
| Everywhere else | $45.00 |
Rates are in Australian dollars and are shown again at checkout once your address is entered. Any customs duty or import tax on an overseas order is the buyer's to settle on arrival.
Returns and exchanges
If it is not quite right
| Window | Fourteen days from delivery, on unworn pieces in original condition with tags attached. |
| Sale items | Exchange only. |
| Previously Adored | Pre-loved pieces are final sale: orders cannot be cancelled, and change of mind returns and exchanges are not accepted. They ship worldwide, at the same rates as any order. About Previously Adored |
| Postage | Return postage is the buyer's to cover, unless the piece is faulty, damaged in transit, or not what was ordered. |
| Your rights | Nothing here limits your rights under the Australian Consumer Law, including on sale and pre-loved pieces. |
Re-orders
Missed something
Taken with something that has sold out? Many designs can be re-ordered, though not all of them. Please allow up to eight weeks.
Still wondering about something? Contact us